Shipping policy

UK Shipping

All orders are shipped from the United Kingdom.

Orders are typically processed within 2–5 business days after your order is placed unless it is a pre-order 

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Standard UK Shipping: Free for orders over £50. £3.99 for orders under £50.
Estimated delivery:  3-5 business days after dispatch.

Express UK Shipping: £5.99.                                                                                                         Estimated Delivery: 1-2 business days after dispatch.

International Shipping

We ship internationally to selected countries.

International shipping rates are calculated and displayed at checkout based on your delivery address and the shipping method available.

Delivery times vary depending on the destination and shipping service selected. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Please note that international delivery times are estimates and may be affected by customs processing, local postal services, holidays, or circumstances outside of our control.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

We are not responsible for delays caused by customs.

Address Accuracy

Please make sure your shipping information is correct before completing your order.

We are not responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address provided at checkout.

If you realise that you have entered the wrong address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed.

Lost or Delayed Orders

Once an order has been dispatched, delivery is handled by the relevant shipping carrier.

If your tracking information indicates that your parcel has been delivered but you have not received it, please contact us so we can help investigate the issue.

For parcels that are delayed in transit, please allow the carrier's estimated delivery window to pass before contacting us.

Pre-Orders

If an item is marked as a pre-order, the estimated dispatch date will be clearly stated on the product page.

Contact

If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.

Thank you for supporting our brand.